This issue, Monocle attends to hospitality in all its guises: from the sharp end of a warzone to ritzy ambassadorial parties. Plus: how top designers are delivering service lessons in style.
The Iraq war has been big business for US military contractors (AKA mercenaries). But now, as the withdrawal of troops becomes imminent, firms are looking to Africa as the next lucrative source of revenue.
Construction begins on Australia's first carbon-zero office building, while in New Zealand a revamp is under way to stop Christchurch's wanderlusty youngsters from upping sticks. Plus, how New Zealanders are catching up the…
As gatekeeper of illycaffè, one of Italy’s most famous coffee brands, CEO Andrea Illy faces some intense competition. He tells Monocle how he has kept the company not just above water, but thriving.
As the first Suntory president selected from outside the Japanese drinks firm’s founding family, Takeshi Niinami has needed all his creativity and management guile to help the classic brand reach beyond its home market.
The global marketplace isn’t short of economic indicators but none’s a more rapid read than hotel occupancy rates.
With many predicting 2010 will still be tough going, we look at the managers, designers and concepts tra…
Sergio Ermotti, group chief executive officer of UBS, speaks to Monocle’s editor in chief Tyler Brûlé about what the bank’s new direction means for its customers: loyalty, long-term performance and impeccable service.
Monocle questions Nato’s secretary general about progress in Afghanistan, new threats, managing defence cuts and the organisation’s role in the Asia-Pacific region.
South Korea used to be sleepy and cautious compared to Asian rivals. But these days it’s causing headaches for business leaders from Singapore to Tokyo. Closer to home, we’re packing up for the our big move.
While countries the world over try and win friends and influence people with their national cuisine, musical talent or high-quality schools, there’s something that everyone seems to have forgotten. Our editor-in-chief Tyler…
An aeronautical eureka moment helped Michimasa Fujino relaunch the stalled Honda Aircraft project – and its HA-420 is now the private-aviation industry’s most sought-after jet.
Alain Visser, CEO of car-subscription company Lynk & Co, has chosen a youthful team who can teach him what’s ‘cool’ – just as long as it doesn’t involve reading management books or going running.